Learner Survey

This confidential survey is designed to understand your experience as an apprentice. Your responses will help us improve support, identify issues early, and ensure a better journey for all apprentices.

1. What is your current apprenticeship standard/programme?

2. What stage are you in your apprenticeship?

Experience & Challenges

3. What challenges have you faced during your apprenticeship?Check all that applyWorkload preassureLack of tie for off-the-job trainingUnclear expectationsPoor support from employerPersonal issues (health, finance, family etc)Travel/Commute difficultiesNot finding the content engaging or releventOther

4. Which of these have been most difficult to manage?

5. Have you ever considered withdrawing from your apprenticeship?

If yes or maybe, what was the reason or reasons you considered it?

Support and Communication

7. How supported do you feel by your line manager?1 = Not at all supported, 5 = Very supported

8. How supported do you feel by your work mentor?1 = Not at all supported, 5 = Very supported

9. How supported do you feel by your Training Provider?1 = Not at all supported, 5 = Very supported

10. What kind of support has helped you the most?

11. What support do you wish you had more of?

Wellbeing and Belonging

12. How would you rate your overall wellbeing during your apprenticeship?

13. Do you feel like you belong in your workplace/team?

Prevention of Withdrawal

14. What might cause you to leave the apprenticeship early?

15. What would need to change for you to stay or complete the programme?

16. What advice would you give to the new apprentices beginning their journey?

17. Final thoughts?Is there anything else you would like to share about your experience?

Save as Draft

Mental Health & Wellbeing

> Samaritans – 116 123 (Free, 24/7 support for anyone in distress)
> Mind – 0300 123 3393 / www.mind.org.uk
> Shout – Text ‘SHOUT’ to 85258 (24/7 crisis text support)

Safeguarding & Abuse Support

> NSPCC (under 18) – 0808 800 5000 / www.nspcc.org.uk
> Childline (Under 19) – 0800 1111 / www.childline.org.uk
> Refuge (Domestic Violence) – 0808 2000 247 / www.nationaldahelpline.org.uk
> The Survivors Trust (For sexual violence) – 08088 010818

Financial Support & Advice

> Citizens’ Advice – 0800 144 8848 / www.citizensadvice.org.uk
> Turn2Us (Grants and Benefits help) – www.turn2us.org.uk
> MoneyHelper – 0800 138 7777 / www.moneyhelper.org.uk

LGBTQ+ Support

> Stonewall – 0800 050 2020 / www.stonewall.org.uk
> Switchboard LGBT+ Helpline – 0300 330 0630

Housing & Homelessness

> Shelter – 0808 800 4444 / www.shelter.org.uk
> Centrepoint (Young people 16-25) – 0808 800 0661

Online Safety & Cyberbullying

> CEOP – www.ceop.police.uk
> Childnet – www.childnet.com

Apprenticeship-specific Support

> Apprenticeship Helpline (gov.uk) – 0800 015 0400
> ASA Training – 01604 871 340 / enquiries@asatraining.co.uk
(For queries about apprenticeships, pay, standards, etc.)